Sign in to Viewnamic and reset or change your password

You sign in to Viewnamic on the login page with your email address or username and your password. If you forgot your password, click Forgot your password? there and choose a new one through the link in the email. While signed in, you change your password and sign out in the account menu at the top of the page.

Sign in

1. Click Log in at the top of the website (on small screens in the menu ☰), or open the login page.
2. Enter your Email or username and your Password. The eye icon in the password field shows what you typed.
3. Tick Remember me to stay signed in for up to 14 days in this browser. Without it, the sign-in usually ends when you close the browser, at the latest after two days.
4. Click Log in. You land in your Workspace – or on the page of your account you wanted to open, or at the payment for a plan you chose before.

Team members sign in the same way, with the email address their invitation was sent to.

Sign in with Google or Microsoft

If the login page shows Continue with Google or Continue with Microsoft, you can sign in with that account instead of a Viewnamic password.

• If you created your Viewnamic account this way or linked it before, choose your account there and you are taken to your Workspace.
• The first time you use it for an existing Viewnamic login with the same email address, the login page asks once for your current Viewnamic password. Enter it and click Confirm & link. After that, the button signs you in directly.
• If no Viewnamic login has that email address, a new registration starts instead: Create a Viewnamic account.
• An account created with Google or Microsoft has no Viewnamic password. To set one, click Forgot your password? and enter your email address.

Reset a forgotten password

1. On the login page, click Forgot your password?.
2. Enter your Email or username and click Send reset link. The email goes to the address of your login.
3. In the email, click Choose a new password. The link is valid for 24 hours and works once; if you request another email, only the newest link works.
4. Enter a New password with at least 10 characters, repeat it under Confirm password and click Save new password.
5. Sign in with the new password. An email confirms the change.

The reset email and the confirmation come in the language of the page you use: German from the German pages, otherwise English.

Change your password

1. Open the account menu with your initials at the top right (on small screens in the menu ☰) and choose Change password. The Subscription & billing page has the same button.
2. Enter your Current password, then a New password with at least 10 characters that differs from the current one, and repeat it under Confirm new password.
3. Click Change password.

This browser stays signed in; your other devices are signed out. If you do not know your current password, use Forgot your current password? on the same page.

Sign out

Choose Log out in the account menu. You are signed out in this browser and see the home page. Other devices stay signed in – to sign them out, change your password.

When signing in does not work

• Email/username or password is incorrect. – Check the spelling, or reset your password.
• Too many login attempts. Try again later. – After five failed attempts for the same login, or 20 from the same connection, signing in pauses for 15 minutes.
• Verify your email address before logging in. – Your registration is not confirmed yet. Click the link in the confirmation email, or click Resend verification email below the message and request a new email on the page that opens.
• No email? Look in your spam folder. For your security, the page shows the same message even when nothing matches your entry, so check the spelling. A reset email can be requested up to five times per hour for the same email address or username; after that, the page says Too many requests. Try again later.